CGS Chile wins Best Contact Center in the Americas

CGS Chile, the leading provider of call center services with over 30 years of experience in the outsourcing solutions market, has received two noteworthy recognitions in the recent international Contact Center World awards held in Orlando, Florida. During the award ceremony, which brings together important companies from the field from right across the Americas, CGS Chile won “Best Contact Center – Mega (Outsourced)”. It was also awarded “Best Outsourcing Partnership” for its successful business relationship with one of Chile’s leading financial companies. Furthermore, CGS received two additional awards for its operations in the United States. The General Manager of CGS Chile, Nicolás Kokaly, said “we are extremely proud of the recognition, as a company and as a country, at such an important event in which the very best of the Americas is taking part. This, in addition to the prize for “Best Contact Center” awarded in May by ACEC, helps drive our continual improvement, geared towards the satisfaction of our clients, generating more and better jobs and delivering value added services in a highly competitive field”.

Photo: From left to right: Nicolás Kokaly, Tom Christenson, Gary Fickey and James Catcott, of CGS.